Terms of service
Terms of Service — Dehua Blanc Ceramics
Last updated: April 22, 2026
Overview
This website is operated by Dehua Blanc Ceramics. By accessing and using this store, you agree to be bound by these Terms of Service.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or malicious code.
2. Products & Availability
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. We reserve the right to limit the sales of our products to any person or geographic region.
3. Accuracy of Information
We do not warrant that the information on our site will be error-free. We reserve the right to correct any errors or inaccuracies in product descriptions, pricing, or other content.
4. Payment & Billing
All payments are processed securely through our payment providers. You agree to provide accurate and current payment information.
5. Limitation of Liability
Dehua Blanc Ceramics shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. We are not responsible for any damage to porcelain items after delivery if the package was signed for without reporting visible damage.
6. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Singapore.
7. Changes to Terms
We reserve the right to update these Terms of Service at any time. Your continued use of the store constitutes acceptance of such changes.
8. Contact
Questions about the Terms of Service should be sent to us at blancchina.store@gmail.com.
Legal Disclaimer
1. Nature of Handcrafted Ceramics
Our products are handcrafted by artisans in Dehua, China, using traditional techniques passed down through generations. Because each piece is individually shaped, glazed, and fired at high temperatures, minor variations in shape, size, color, and glaze finish are to be expected and are considered part of the beauty of the work.
These variations are not defects and do not constitute grounds for a return or refund. Such characteristics may include:
- Slight differences in dimensions (±1-2cm).
- Minor glaze unevenness or color variations.
- Small kiln marks, "pinholes," or subtle texture differences inherent to the Blanc de Chine firing process.
2. Product Representation
We make every effort to display our products as accurately as possible. However, due to the nature of digital photography and individual monitor settings, the actual color of the porcelain you receive may vary slightly from what you see on your screen.
We do not warrant that product descriptions, pricing, or other content on this site will be error-free, complete, or current.
3. Risk of Loss
Once the package is signed for by the recipient, the risk of loss transfers to the customer. We strongly recommend inspecting your package for visible damage before signing for it.