Shipping & Breakage Guarantee (物流与破损保障)
Global B2B Logistics & Protection
At Dehua Blanc, we specialize in fragile porcelain art. Our logistics network is optimized for safe, global delivery to luxury hotels, corporate offices, and galleries.
1. Lead Times (生产与处理周期)
- Standard In-Stock: Shipped within 2-3 business days.
- Custom Branding (Logo Engraving): 7-10 business days for production.
- Bespoke Molds: 25-30 business days.
2. Shipping Options (物流时效)
- Expedited Air (Recommended): 5-8 business days via DHL/FedEx/UPS.
- Standard Tracked: 12-20 business days.
- Bulk Sea/Ocean: 35-45 days (DDP available for large B2B orders).
3. 0% Breakage Risk Guarantee (零破损保障)
We take full responsibility for the safety of your order. Every shipment is double-layered with professional anti-shock packaging (foam/air-column bags).
If any item arrives damaged: Simply send a photo of the broken item and packaging to our support team within 48 hours, and we will issue a free replacement or immediate credit.
4. Tracking (订单追踪)
Once your order is dispatched, you will receive an automated email with a real-time tracking number. You can monitor your shipment directly on our website or via global tracking platforms.